Behavioural Trainings

Good communication skills is a must for security agents. Through customized trainings we aim to improve the communication skills of security agents and team leaders. Our trainings balance the security and customer service.

Security Agents’ Body Language and Effective Communication Skills Training

The training discusses how effective use of language and body language can contribute gaining passenger’s cooperation.

Security Agents’ Customer Services Training

The training discusses the issues that increase and decrease customer satisfaction.

Management Skills Training

The training aims to familiarize low level managers with leadership models, team motivation, performance evaluation and time management.